PART 36 Our Spanish Dream
The launch
Despite the set-back, with almost everything in place, we
still launched in April 2010, although time restraints meant we didn’t really
get going until late May. We planned a
slow steady start, feeling our way around how best to develop the service. We were struck straight away buy the need for
what we were doing, and the gratitude by many for actually having someone to
talk to about the whole process.
When an enquiry came in we would call (or if no telephone
number, we would email) and ask about the property they were seeking. The request for details about their
longed-for new home was often met with surprise, and still is today. Comments like “well aren’t you just going to
send me a load of properties from your books?” and “Just send what you have and
we’ll let you know if there is anything we like” were normal. We had by now around 2000 properties on our
site, (we usually run at around 2500 now) so just sending what we had wouldn’t
really help anyone – the email would take forever! Once we were able to explain our service,
people opened up about what they wanted and the searches began.
We decided right from the start that our service needed to
be FREE to our clients. Our fees would
be paid by the estate agents whose property our client purchased. So we search for properties from various
sources and ensure only those matching requirement are shown to the
client. Once the client has bought their
new home the estate agent with whom the property was listed pays us a fee for
finding the buyer. That way we are not
asking for any up-front fees or asking our client’s to pay any additional costs
for their purchase – buying a Spanish property is expensive enough!
www.spanishdreamproperty.com
info@spanishdreamproperty .com
01603415296
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